Questions?
We are here to help.

Choose a service and share your postcode, tasks and preferred date. Send your request directly through the form. You can also contact us by email or WhatsApp.

Our focus is Zurich and nearby areas. Share your postcode so we can check availability and any travel costs for your location.

We offer a 24/7 service, seven days a week. The specific appointment is arranged subject to availability. Any surcharges are discussed before you confirm.

Yes, your request and initial quote are free and non-binding. If a further assessment involves a charge, we discuss it with you in advance.

The pricing page shows guide prices and minimum bookings for our services. Size, condition, supplies, travel and specialist tasks may change the total. Renovations, piano moves and individual tasks are priced after assessment and before you confirm.

No. We clarify the work and send you a quote. The visit is scheduled after your explicit confirmation and our agreement on the appointment.

Payment method, due date and any deposit are stated in your quote. Ask before confirming if anything is unclear.

Arrange access, parking and the agreed tasks. Mention delicate materials, pets or access restrictions. For moves, an inventory and details of floors and lifts are helpful.

Yes. When relevant, attach them to your email or send them on WhatsApp after checking with us. The website form itself does not upload files.

Contact us as early as possible with the job details and requested change. Availability and any charges depend on your agreed quote; we will clarify the implications with you.

This depends on the service and scope. Your quote states which supplies and equipment will be brought and which costs are included.

Contact us with the date, job details and a specific description, with photos if possible. We review the issue against the agreed scope and discuss the next step.

No. Any acceptance guarantee for move-out cleaning, handover attendance and any re-cleaning are expressly agreed in writing.